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Account Growth Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates WebCastle Technologies Full time

WebCastle Technologies is a dynamic and innovative company that prides itself on delivering exceptional client experiences.

We are seeking an experienced Account Growth Manager to join our team and drive revenue growth through strategic engagement.

This role will be responsible for developing and implementing client success strategies that drive revenue growth and ensure client satisfaction.

The ideal candidate will have a deep understanding of client retention and revenue growth strategies, and possess excellent leadership and communication skills.

Responsibilities:

  • Develop and implement client success strategies that drive revenue growth and ensure client satisfaction.
  • Lead client onboarding processes to set clear expectations and foster long-term partnerships.
  • Design and execute strategies to minimize client churn and enhance loyalty.
  • Proactively address client concerns and challenges, delivering timely resolutions.

The successful candidate will be responsible for developing and managing a portfolio of Key Accounts, achieving monthly sales targets by identifying and developing new customers, and ensuring high levels of customer satisfaction as well as upsell and cross-sell potential within existing customers to maximise share of wallet.

Key qualifications include a Bachelor's degree in Business, Marketing, or a related field, and a minimum of 3 years experience within a B2B Sales / Account Executive or B2C Sales role, ideally within the IT Services industry.

Benefits:

  • Opportunity to work alongside best-in-class talent
  • Breadth of learning opportunities

About WebCastle Technologies:

  • We are a leading provider of web and app development services
  • We pride ourselves on delivering exceptional client experiences