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Digital Printing Solutions Specialist

2 months ago

Sharjah, Sharjah, United Arab Emirates MUMKEN HUMAN RESOURCES CONSULTANCIES EST. Full time

Digital Printing Service Engineer

**Job Summary**

We are seeking a highly skilled Digital Printing Service Engineer to join our team at MUMKEN HUMAN RESOURCES CONSULTANCIES EST. The successful candidate will be responsible for installing, configuring, and troubleshooting digital printing equipment, as well as conducting regular maintenance and repair of digital printing machines.

**Key Responsibilities**

* Install, configure, and troubleshoot digital printing equipment to ensure optimal performance and efficiency.
* Conduct regular maintenance and repair of digital printing machines to prevent downtime and ensure smooth operation.
* Collaborate with customers to understand their printing needs and provide technical solutions to meet their requirements.
* Train customers on the proper use and maintenance of digital printing equipment to ensure they can operate and maintain the machines effectively.
* Stay up-to-date with advancements in digital printing technology and recommend upgrades or new equipment to customers as needed.
* Diagnose and resolve hardware and software issues related to digital printing equipment to minimize downtime and ensure customer satisfaction.
* Maintain accurate documentation of all service and repair activities to ensure compliance with company policies and industry standards.
* Provide technical support to customers via phone, email, or on-site visits to ensure prompt and effective resolution of issues.
* Collaborate with sales and marketing teams to promote digital printing solutions and drive business growth.

**Requirements**

* Strong technical knowledge of digital printing equipment and technology.
* Excellent communication and interpersonal skills to effectively collaborate with customers and internal teams.
* Ability to work independently and as part of a team to achieve business objectives.
* Strong problem-solving and analytical skills to diagnose and resolve complex technical issues.
* Ability to maintain accurate records and documentation of service and repair activities.
* Strong customer service skills to ensure prompt and effective resolution of customer issues.

**What We Offer**

* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
* Recognition and rewards for outstanding performance.

**How to Apply**

If you are a motivated and experienced Digital Printing Service Engineer looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].