Customer Experience Representative
2 weeks ago
Kerzner International is a company that exists to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care, and warmth. Inspired by the majesty and mystery of the ocean, our resorts are unique destinations full of life, wonder, and surprise, where we seek to exceed our guests' expectations at every possible turn.
Located on the world-famous Palm island in Dubai, our resort offers an unparalleled level of service and hospitality. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests with the opportunity to discover an extraordinary world filled with thrilling adventures.
About The Role
As a Customer Service Representative, you will be responsible for ensuring all guests' needs are met and they are assisted in a warm and personalized manner. This includes setup and maintenance related to the beach, Aquaventure, Towel Cabanas, Guest Buggies, and Guest Cabanas.
We're looking for someone who can maintain a high energy and positive environment while working with a great team. Additionally, you will need to fully know special promotions, events, and resort activities at different times.
About You
We're seeking an individual with a strong work ethic and desire to continuously learn and develop within our organization. A minimum of 2 years of experience in hospitality, including knowledge of Galaxy/Micros, is required.
Join our team and be part of an adventurous, creative, warm-hearted, and extroverted culture that believes in making our guests happy beyond anything they have ever imagined.
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