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Software Application Maintenance Engineer

2 months ago

Dubai, Dubai, United Arab Emirates Oracle Middle East Full time

**Job Summary**

Oracle Middle East is seeking a highly skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing software application support under the supervision of the Senior Engineer.

**Key Responsibilities**

  • **Analyzing Software Application Functionality**: Perform in-depth analyses on software application functionality to identify areas for improvement and suggest enhancements.
  • **Ensuring Effective Functionality**: Ensure the effective front-end and back-end functionality of applications, ensuring seamless user experience.
  • **Collaborating with Teams**: Consult with the software development team, internal users, and clients to improve application performance and resolve issues.
  • **Managing Code Migration**: Manage code migration across environments to ensure continued and synchronized functionality.
  • **Troubleshooting Application Errors**: Establish the root causes of application errors and escalate serious concerns to the Senior Engineer.
  • **Maintaining Configuration Records**: Keep a record of configuration changes and schedule application updates to ensure minimal downtime.
  • **Monitoring Application Performance**: Document processes and monitor application performance metrics to identify areas for improvement.
  • **Providing Front-end Support**: Provide front-end support to clients and colleagues in other departments, ensuring timely resolution of issues.

**About Oracle Middle East**

Oracle Middle East is a leading provider of enterprise software solutions. We are committed to delivering innovative solutions that meet the evolving needs of our customers.