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Infrastructure Support Specialist

3 months ago

Sharjah, Sharjah, United Arab Emirates rtc employment sharjah Full time
Key Responsibilities:
  • Installation and Maintenance: Setting up and managing operational environments to ensure optimal performance.
  • Monitoring: Keeping a close watch on these environments to identify and address any issues promptly.
  • Problem Resolution: Responding swiftly and effectively to any technical difficulties that arise.
  • Professional Interaction: Upholding a courteous and professional demeanor in all interactions with clients and team members.
  • Training and Support: Offering guidance and assistance to users to enhance their understanding and use of systems.
  • Security Assurance: Ensuring that all operational environments are secure and protected against potential threats.
  • Software and Hardware Updates: Regularly updating systems and components as necessary to maintain efficiency.
  • Documentation: Keeping detailed records of any reported issues and the steps taken to resolve them.