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Food and Beverage Team Lead

2 weeks ago

Al Ain, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

Rotana Hotels is committed to delivering unforgettable experiences to our guests. We seek a skilled and charismatic leader to join our Food & Beverage team as a Head Waiter/Head Waitress.

Job Summary

This role is responsible for coordinating restaurant operations, supervising staff, and maintaining exceptional service standards. The ideal candidate will possess excellent communication skills, be adaptable, and demonstrate a passion for delivering outstanding customer experiences.

Main Responsibilities:

  1. Foster a collaborative atmosphere within the team, promoting open communication and mutual respect
  2. Train and mentor staff members to enhance their skills and knowledge
  3. Coordinate with kitchen and stewarding teams to optimize operational efficiency
  4. Conduct regular checks to ensure that all necessary materials and supplies are available
  5. Set up the dining area according to meal settings and opening hours
  6. Host guests, manage seating arrangements, and ensure their comfort throughout their visit
  7. Maintain strong relationships with regular patrons, addressing their needs and preferences
  8. Stay informed about menu updates, promotions, and other relevant outlet information