Motor Vehicle Sales and Service Expert
3 days ago
About the Role
This is a unique opportunity for a highly experienced professional to join our executive team as Head of Aftersales. You will be responsible for leading aftersales operations across multiple business units, driving performance improvements, and developing strategic initiatives to enhance business growth and market positioning.
Key Responsibilities
- Leadership of aftersales operations across six business units, ensuring delivery of exceptional customer service and operational efficiency
- Development and implementation of strategic initiatives to drive business growth and improve market positioning
- Quality control and assurance, maintaining industry-standard processes and procedures
- Collaboration with key stakeholders to identify opportunities for process improvement and cost optimization
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