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Annual Leaves and Benefits
Vacancy DescriptionKobet Technology DMCC is seeking a highly skilled Customer Service Representative to handle customer orders, inquiries, and issues via chat support. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring high levels of satisfaction, and fostering a friendly and professional tone in all interactions.
- Key Responsibilities:
- Process customer orders accurately and promptly.
- Interact with customers to address their inquiries, complaints, and requests via chat support.
- Provide proactive and efficient support to customers.
- Manage and resolve customer inquiries and issues via chat in a timely manner.
- Foster a friendly and professional tone in all customer interactions.
- Key Skills:
- Patience: Ability to remain calm and composed when dealing with customer issues.
- Passion to Help: Demonstrated passion for helping customers and providing excellent service.
- Chat Etiquette: Excellent chat communication skills, with an understanding of polite and efficient responses.
- Fast Typing: Ability to type quickly and accurately to manage multiple customer interactions simultaneously.
- Problem-Solving: Strong problem-solving skills to address and resolve customer issues effectively.
