Client Care Coordinator

7 days ago


Sharjah, Sharjah, United Arab Emirates Abroad Work Full time
Key Responsibilities

The successful candidate will be responsible for:

  • Inbound Calls and Emails: Respond to incoming calls and emails from customers in a professional and courteous manner.
  • Account Maintenance: Maintain accurate records of customer interactions, including notes and follow-up actions.
  • Service Coordination: Arrange maintenance and technical services for clients as required, ensuring that all services are delivered on time and to the highest standard.
  • Troubleshooting: Troubleshoot and resolve customer complaints and issues in a timely and effective manner.
  • Communication and Negotiation: Develop strong communication and negotiation skills, including the ability to build rapport with customers and resolve disputes effectively.


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