Professional Services Expert Leader
1 week ago
Fresha is creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals.
Everyone who applies will receive fair consideration for employment, regardless of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics.
We are committed to maintaining a workplace free from discrimination and harassment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics.
This is a fantastic opportunity for a dynamic leader who enjoys working autonomously, is passionate about making a real impact,
and has a strong strategic mindset.
- Service Delivery Leadership:
- Provide strategic leadership to the Professional Services Team,
ensuring the delivery of high-quality services to clients. - Develop and implement service delivery strategies that align with business goals.
- Provide strategic leadership to the Professional Services Team,
- Client Relationship Management:
- Build and maintain strong relationships with key clients,
understanding their needs and ensuring the successful delivery of services. - Act as a trusted advisor to clients, addressing concerns and identifying opportunities for additional services.
- Build and maintain strong relationships with key clients,
- Operational Excellence:
- Drive operational efficiency and effectiveness in service delivery processes.
- Establish and monitor key performance indicators (KPIs) to measure and improve service delivery performance.
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