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Controls Engineer

1 week ago

Dubai, Dubai, United Arab Emirates Johnson Controls Full time

About the Company

Johnson Controls is a leading provider of building solutions and automation technology. We are dedicated to delivering innovative solutions that meet the needs of our customers and improve their bottom line.

We are seeking a highly skilled Technical Support Engineer to join our team in the MEA region. The successful candidate will have a strong background in Controls/Building Automation Systems and excellent technical skills.

Key Responsibilities

  • Provide technical support, field support, and training services to our customers for BAS & Controls products
  • Set up a support program to address pre-sales and post-commissioned technical queries
  • Work closely with our sales teams, channel partners, consultants, distributors, and end users to provide timely and accurate assistance
  • Provide continuous learning opportunities and new product launches to ensure you remain up-to-date with the latest technologies
  • Collaborate with product management and product engineering teams based on issues reported through the technical support channel

Requirements

  • Bachelor's degree in Electrical/Electronics Engineering or equivalent
  • Minimum 5 years of technical support experience in Controls/Building Automation Systems
  • Strong BAS & Controls technical knowledge and recent experience in pre & post technical sales support for sales teams, channel partners, consultants, distributors, and end users
  • Technical acumen with commercial understanding
  • Flexible in traveling
  • Ability to drive in UAE
  • Fluent in English; Arabic is an advantage