Cigar Connoisseur

We are seeking a highly skilled Cigar Sommelier to join our team at Waldorf Astoria Dubai International Financial Centre. As a Cigar Sommelier, you will be responsible for directing and organizing the activities of the cigar lounge to maintain high standards of cigar and beverage quality, service, and marketing.

• Cigar Knowledge and Pairing
  • Have a thorough knowledge of the cigar, food, and beverage menu served in the cigar lounge and all Waldorf Astoria DIFC venues.
  • Create and develop a PAR stock based on a sustainable cigar program and guest preferences, building a cigar aficionado database.
  • Pair and suggest cigars, wines, and spirits that will complement the menu items to deliver an excellent Guest and Member experience.
• Cigar Lounge Management
  • Assist in maintaining and improving the Cigar lounge standards of service in selling and serving the Cigars.
  • Ensure the cigar list is up to date at all times with correct vintages.
• Guest Service
  • Assist guests with their cigar selection and upsell with wines and spirits.
  • Actively train staff in cigar knowledge, upselling, and pairing.
  • Pass information beneficial to the team so that the 'Guest Profile' can be maintained in relation to favourite wines, spirits, and cigar vintages.
• Team Collaboration
  • Work collaboratively with other Team Members to ensure seamless service delivery.

• Experience and Qualifications
  • Experience and qualifications as a Sommelier.
• Skills and Abilities
  • Very good knowledge of Cigars.
  • Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment and under pressure.
  • Active listening and effective communication skills.
  • Team spirit and the right attitude.
  • Fluent written and oral communication in English.

Waldorf Astoria provides guests with an exceptional environment and personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for.