Housekeeping Operations Manager

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full time

Job Description:

As a Housekeeping Supervisor at Millennium Hotels and Resorts MEA, you will be responsible for overseeing the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your key responsibilities include leading a team of Housekeeping Attendants, implementing cleaning schedules, and maintaining high standards.

Main Responsibilities:

  • Organize daily tasks for Housekeeping Attendants to ensure efficient service on guest floors.
  • Provide necessary resources and support to Housekeeping Attendants.
  • Handle guest requests and complaints with care and ensure effective resolution.
  • Inspect guest rooms regularly to maintain cleanliness and quality assurance standards.
  • Monitor room status and communicate with the Front Office Department for efficient operations.
  • Report damaged items and broken equipment to the Engineering Department.
  • Manage inventory procedures to maintain sufficient stock levels.
  • Evaluate Housekeeping Attendant performance and provide feedback.
  • Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels.


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