Operational Services Expert
3 days ago
Job Profile:
The Operational Services Expert will be responsible for providing high-level operational support to our clients, focusing on strategic planning and problem-solving. This role requires exceptional analytical and communication skills, as well as a deep understanding of business aviation industry standards and regulations.
Key Responsibilities:
- Strategic Planning: Collaborate with clients to develop tailored operational strategies, taking into account their unique needs and goals.
- Issue Resolution: Analyze complex operational issues, offering creative solutions to meet client expectations while adhering to company policies and statutory requirements.
- Communication: Maintain regular contact with clients, providing timely updates on trip status and addressing any queries or concerns.
- Process Improvement: Identify opportunities for process improvement, implementing changes to enhance operational efficiency and client satisfaction.
Requirements:
- Bachelor's degree in Aviation, Business Administration, or related field.
- Proven experience in trip support, aviation operations, or a related field.
- Excellent communication and analytical skills.
- Familiarity with business aviation industry standards and regulations.
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