IT Infrastructure Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Excis Compliance Ltd Full time

The role of a Field Engineer at Excis Compliance Ltd requires someone with a strong technical background and excellent problem-solving skills. As a Field Engineer, you will be responsible for ensuring that the company's computer systems work effectively to support streamlined operations.

Responsibilities:
  • Provide technical support to remote sites in and around the region.
  • Offer after-hours on-call support for requested sites.
  • Collaborate with other HPIT support teams as needed.
  • Participate in operational meetings as required.

Maintaining and updating existing network infrastructure is a key aspect of this role. This includes:

  • Adding connectivity between labs, offices, and network equipment via copper and fiber.
  • Ensuring that all links have been tested, jumpers labelled, documented, and placed on the proper subnet.
  • Removing cables no longer in use following appropriate procedures.
  • Troubleshooting and repairing system connections as needed.

To be successful in this position, you will need to possess proficiency in operating systems such as Windows, Linux, and MacOS, as well as knowledge of LAN and Voice MACD (Moves, Adds, Changes, and Deletes). Experience with TCP/IP network cabling and troubleshooting is also essential.



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