Customer Service and Operations Leader

Job SummaryWe're seeking a highly motivated Customer Service Leader to join our Rotana Hotels & Resorts team. As a key member of our hotel staff, you will be responsible for leading the front office department and ensuring that every guest has an outstanding experience.Duties and Responsibilities Supervise the front office team to deliver exceptional...

About Al Futtaim Group:Hertz is a global leader in car rental and leasing, operating since 1918 with over 7,000 locations worldwide. The Hertz UAE franchise started in 1993 and has grown into the top car rental and leasing company in the country.We are currently looking for a Call Centre Agent who will be assigned to Hertz Operations in Dubai. The ideal...

Quest Search and Selection is seeking a Senior IT Leader to oversee its technology operations and strategy. The ideal candidate will have a solid technical background, leadership experience, and the ability to motivate teams.Primary Responsibilities:Develop and implement IT strategies that align with business objectives.Serve as a technology liaison between...

Job PurposeSupport on-shift operations in the preparation and execution of online and outage periods. Provide support to the SRO role, specifically for outage preparation, lead and own assigned PWR Owners group windows, to optimize activities in the schedule, and drive improvements. Develop and write clearances for both online and outage work. Provide...

Cobalt Abu Dhabi is a premier service provider in the UAE, seeking an exceptional Strategic Operations Leader to drive facilities management success.Job Description:The ideal candidate will integrate facilities management requirements into operational standards, ensuring seamless delivery and efficient use of resources.Key Responsibilities:Deliver strategic...

Job Description: We are seeking a dynamic leader with a strong background in data governance, quality, and privacy to oversee the development and implementation of data governance frameworks, ensure data quality standards are met, and maintain compliance with privacy regulations. The ideal candidate will have proven leadership skills, expertise in data...

As a Customer Service Operations Manager at UAE Accountability Authority, you will be responsible for leading a team of professionals in providing exceptional customer service and support. Your key responsibilities will include managing databases, receiving and responding to calls and inquiries, contributing to follow-up actions and responses to internal and...

Job DescriptionThe Full-Time Key Holder plays a critical role in driving business results and delivering an exceptional customer experience. This position requires a leader who can motivate and inspire a team to achieve sales goals and provide outstanding customer service.Key Responsibilities:Train and develop team members to improve sales and customer...

Key ResponsibilitiesManage and develop the operations and support services team to ensure high standards of service delivery.Develop and implement policies, procedures, and systems to ensure the effective operation of our schools.Work closely with our Principals, Senior Leaders, and Aldar Education HQ to drive business improvements and achieve strategic...

Company OverviewAt Amazon, we strive to be the most customer-centric company in the world. We are a global team of talented individuals working together to provide the best possible shopping experience for our customers.We are currently seeking a highly skilled and motivated Operations Manager, Business Leader to join our team. As an Operations Manager, you...

Job Overview:Masdar, a global clean energy pioneer, is seeking a skilled Receptionist/Call Centre Agent to join its team. As the first point of contact for clients and callers, this role requires excellent communication skills and a commitment to delivering exceptional customer service.Key Responsibilities:To perform daily call centre activities...

Job OverviewThe Etihad Guest Programme Manager will lead the day-to-day functions of the Etihad Guest Member Service team, ensuring high-quality service delivery to programme members.Key Responsibilities:End-to-end management of operations at the Etihad Guest Member Service team, including interactions with programme members and handling escalated cases from...

About the RoleThe Kitchen Operations Leader will play a critical role in ensuring the smooth day-to-day operation of the Restaurant Kitchen. This includes managing staff, controlling costs, and maintaining high standards of food quality and presentation.

Job Summary:We are seeking a Multibrand PDI Service Excellence Leader to join our team at Al-Futtaim Automotive. As a key member of our Global Aftersales Operations team, you will be responsible for developing and implementing a comprehensive PDI strategy that aligns with the company's vision and objectives.Key Responsibilities:Establish and implement a...

Job Title: Lobby AmbassadorLocation: Shangri-La Hotel Qaryat al Beri, Abu DhabiWe are seeking a highly skilled and courteous Front Office representative to join our team. The successful candidate will be responsible for providing a warm welcome to our guests and delivering an exceptional guest experience.Key Responsibilities:To offer consistently...

Housekeeping Team Leader:You will be responsible to assist with the efficient running of the department in line with Hyatt's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Housekeeping Team Leader is responsible to assist the Director of Housekeeping and Assistant Manager in managing the day-to-day...

Housekeeping Team Leader: You will be responsible to assist with the efficient running of the department in line with Hyatt's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Housekeeping Team Leader is responsible to assist the Director of Housekeeping and Assistant Manager in managing the day-to-day...

Job Summary:Dubai Islamic Bank seeks a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met with promptness and professionalism.About the Role:This is an exciting opportunity for a...

As a key member of the Anantara team, you will take charge of leading the operations of a specific outlet. Your primary responsibilities will include ensuring profitable operations, achieving outlet business goals, and accurately forecasting business demands. You will also work closely with management to develop and execute the marketing plan, maintain an...

Summary: We are seeking an experienced and results-driven individual to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing and managing the customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team of customer service professionals, implement strategies to...