Strategic Quality Manager

4 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Accountability Authority Full time
Job Description

At Abu Dhabi Accountability Authority, we are seeking a highly skilled Senior Specialist to join our team. This is an exciting opportunity for an experienced professional to take on a challenging role that requires strategic thinking, excellent communication skills, and a strong ability to work independently.

The Sr. Specialist will be responsible for implementing corporate excellence and quality activities within the organization. This includes promoting organizational excellence standards, implementing a quality management system, and conducting corporate and internal surveys to support the mission and vision of ADAA.

The ideal candidate will have a Bachelor's degree in Strategy, Quality or Business Administration or relevant field. Knowledge of the European Foundation for Quality Management (EFQM) and the Government Excellence Model (GEM2) is also required.

Main Responsibilities:

  1. Strategy and Planning:
    • Contribute to the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms.
    • Assist in the development of the section Key Performance Indicators (KPIs) and ensure to meet individual KPIs to improve efficiency and effectiveness.
  2. Operations:
    • Conduct periodic review and evaluation of ADAA's corporate processes in cooperation with ADAA's organizational units and measure the effectiveness and efficiency of the processes based on KPIs for continuous improvements.
    • Implement quality management system by processing the necessary accreditations and certifications, e.g., ISO standards, and monitor the validity in order to promote ADAA's adherence to excellence and quality management requirements.
  3. Talent Management and Development:
    • Ensure completion of required trainings and certification programs in order to keep current with job requirements and ensure continuous performance improvements.
    • Obtain timely performance review assessments for midyear and annual performance review and ensure to meet the set KPIs.
  4. Corporate:
    • Ensure adherence and compliance with all ADAA corporate policies, procedures and guidelines (HR, IT, Procurement, Finance, Health and Safety, etc.).
    • Respond to any section related queries and provide required support to relevant ADAA's organizational units and employees as and when required.

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