Sales Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Doka GmbH Full time
Job Description

Job Title: Sales Secretary

Job Type: Full-time

Location: Dubai / UAE

Doka GmbH, a leading provider of innovative formwork solutions and services, is seeking a highly organized and detail-oriented Sales Secretary to join its dynamic Sales team in Dubai. As a Sales Secretary, you will play a crucial role in supporting the Sales team in ensuring the success of the company and delivering exceptional customer service.

Key Responsibilities:
  • Project Management: Create and update project status in the CRM system, ensuring accurate and timely information.
  • Offer Preparation: Prepare and submit offers, order confirmation forms, and other sales-related documents.
  • Order Processing: Acknowledge and process orders received from clients, ensuring compliance with audit requirements.
  • Process Improvement: Identify and implement process improvements to enhance sales operations efficiency and effectiveness.
  • Cross-Functional Collaboration: Work closely with other departments to ensure seamless communication and coordination.
  • Documentation: Draft, reference, and coordinate letters, as well as research relevant information and leads from databases.
  • Tender Surveillance: Monitor and analyze tenders on the market to identify potential opportunities.
  • Data Quality: Ensure the accuracy and quality of data and project evaluation.
  • Reporting: Prepare queries and analyses for internal sales meetings.
  • Event Support: Assist with sales and marketing events.
Additional Responsibilities:
  • Vacation Cover: Provide support for the receptionist during their absence, including answering phone calls, greeting visitors, and managing emails.
  • Office Administration: Monitor and order office and pantry supplies, allocate pantry supplies, and send and receive documents through courier companies.
  • Logistics: Arrange transport for guests and staff, and prepare, scan, photocopy, and file site reports.
Requirements:
  • Qualification: Qualification in sales, administration, business, or a related field.
  • Technical Skills: Advanced proficiency in all MS Office applications.
  • Language: Excellent level of spoken and written English.
  • Experience: At least 3 years' experience as a Sales Secretary or in a similar role.
  • Soft Skills: Outstanding communication skills, with a professional, supportive, and proactive attitude.
  • Team Player: Ability to work unsupervised and take responsibilities, with a reliable and confident team player attitude.
  • Quick Learner: Ability to think outside the box and find solutions, with a willingness to learn and adapt.

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