Sales Coordinator
2 weeks ago
Job Title: Sales Secretary
Job Type: Full-time
Location: Dubai / UAE
Doka GmbH, a leading provider of innovative formwork solutions and services, is seeking a highly organized and detail-oriented Sales Secretary to join its dynamic Sales team in Dubai. As a Sales Secretary, you will play a crucial role in supporting the Sales team in ensuring the success of the company and delivering exceptional customer service.
Key Responsibilities:- Project Management: Create and update project status in the CRM system, ensuring accurate and timely information.
- Offer Preparation: Prepare and submit offers, order confirmation forms, and other sales-related documents.
- Order Processing: Acknowledge and process orders received from clients, ensuring compliance with audit requirements.
- Process Improvement: Identify and implement process improvements to enhance sales operations efficiency and effectiveness.
- Cross-Functional Collaboration: Work closely with other departments to ensure seamless communication and coordination.
- Documentation: Draft, reference, and coordinate letters, as well as research relevant information and leads from databases.
- Tender Surveillance: Monitor and analyze tenders on the market to identify potential opportunities.
- Data Quality: Ensure the accuracy and quality of data and project evaluation.
- Reporting: Prepare queries and analyses for internal sales meetings.
- Event Support: Assist with sales and marketing events.
- Vacation Cover: Provide support for the receptionist during their absence, including answering phone calls, greeting visitors, and managing emails.
- Office Administration: Monitor and order office and pantry supplies, allocate pantry supplies, and send and receive documents through courier companies.
- Logistics: Arrange transport for guests and staff, and prepare, scan, photocopy, and file site reports.
- Qualification: Qualification in sales, administration, business, or a related field.
- Technical Skills: Advanced proficiency in all MS Office applications.
- Language: Excellent level of spoken and written English.
- Experience: At least 3 years' experience as a Sales Secretary or in a similar role.
- Soft Skills: Outstanding communication skills, with a professional, supportive, and proactive attitude.
- Team Player: Ability to work unsupervised and take responsibilities, with a reliable and confident team player attitude.
- Quick Learner: Ability to think outside the box and find solutions, with a willingness to learn and adapt.
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