Commercial Banking Expert
6 days ago
We are seeking an experienced Retail Banking Advisor to join our team. In this role, you will be responsible for supporting Area Managers and Relationship Managers to grow their assigned portfolio of liability customers.
Key Responsibilities:
- Evaluate existing business processes and propose improvements.
- Create processes and integrate voice of the customer insights into cross-functional action plans.
- Drive root cause analysis and work with all channels to identify and implement business process improvements.
- Formulate and manage end-to-end processes for all customer communication.
Requirements:
• Graduate with at least 3 years relevant local market knowledge in retail banking products and services.
• Sound compliance, ops, or product background.
• Customer-obsessed, change-focused pragmatist with good communication and interpersonal skills.
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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