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Customer Service Representative
2 weeks ago
We are currently seeking a Customer Service Representative to join our administration team at Royal Health Group AE. In this role, you will be responsible for providing exceptional customer service to visitors, handling administrative tasks, and contributing to the overall success of our organization.
Key Responsibilities:- Greeting visitors and directing them to the correct department or person
- Responding to phone calls, emails, and messages in a prompt and professional manner
- Maintaining the reception area, ordering supplies, and ensuring a clean and organized workspace
- Providing information and support to visitors and employees, both in-person and remotely
- Handling mail and deliveries, updating calendars, and scheduling meetings
- Previous experience in a similar role, with a strong focus on customer service and communication
- Proficiency in Microsoft Office Suite, particularly Word and Excel
- Familiarity with office equipment, including printers and scanners
- A friendly and approachable demeanor, with excellent written and verbal skills
- Ability to work independently, with strong organizational and time-management skills
- High school degree; additional certification in Office Administration is an asset
