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Service Excellence Leader

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full time
About the Role

We are looking for a seasoned Restaurant Manager to lead our team and drive success in the hospitality industry. As a Restaurant Manager, you will be responsible for overseeing daily operations, training staff, and maintaining high standards of food quality and presentation.

Key Accountabilities

  1. Lead the restaurant team to achieve exceptional service standards.

  2. Develop and implement strategies to enhance revenue growth, cost management, and operational efficiency.

  3. Collaborate with chefs and kitchen staff to create innovative menus and maintain authenticity.

  4. Manage inventory levels, coordinate with suppliers, and ensure timely stock replenishment.

  5. Handle customer complaints and feedback with professionalism and promptness.

  6. Ensure compliance with health and safety regulations and maintain a clean and safe working environment.

  7. Oversee reservations, seating arrangements, and special event planning.

  8. Analyze financial reports, track key performance metrics, and optimize operations.

Requirements

  1. Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.

  2. Strong knowledge of Italian cuisine, wines, and dining culture.

  3. Excellent leadership, communication, and organizational skills.

  4. Ability to work in a fast-paced environment and handle multiple responsibilities.

  5. Strong financial acumen and experience in budgeting, cost control, and revenue management.

  6. Customer-focused approach with a passion for delivering outstanding service.

  7. Flexibility to work evenings, weekends, and holidays as needed.