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Program Director for Last Mile Analytics

3 weeks ago

Dubai, Dubai, United Arab Emirates Amazon Full time

The Senior Program Manager - Data Quality will lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. This role involves excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews.

About the Team

The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale.

Responsibilities Include
  • Ability to pull data and perform deep-dives and root-cause analysis as needed.
  • Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers.