Compliance Assurance Associate
4 weeks ago
Job Overview
In alignment with the UAE Government's initiative to empower and nurture local talent, Emirates NBD is dedicated to integrating the youth into a forward-thinking, contemporary, and supportive workplace, contributing to the nation's prosperity. We aim to discover exceptional UAE national talent to become part of our Emirates NBD family.
As a Compliance Assurance Associate at Emirates NBD, your primary responsibility will be to facilitate the prompt processing of information requests related to compliance matters. You will engage with clients through various communication channels to gather necessary justifications and clarifications regarding AML/Sanctions issues.
Key Responsibilities:
- Provide comprehensive and precise responses to clients, accompanied by relevant justifications and supporting documentation.
- Perform thorough quality assessments of responses and documents to minimize rejections.
- Diligently follow up with clients through all available communication methods to obtain satisfactory justifications.
- Ensure compliance with established policies and procedures related to AML and Sanctions.
- Recommend and implement suitable solutions, ensuring adherence to bank policies and regulatory standards.
- Maintain meticulous and detailed records of all inquiries and their resolutions.
- Generate reports on inquiry trends and outcomes for management evaluation.
- Stay updated on banking regulations to ensure all inquiry handling processes comply with applicable laws and guidelines.
- Assist in audits and regulatory assessments concerning inquiry management.
Required Skills and Experience
- Possession of a High School Diploma.
- 2-3 years of relevant experience in Branch/Operations.
- Possession of relevant technical knowledge and skills.
- Detail-oriented with the ability to work under pressure while maintaining a positive customer service approach. Bilingual proficiency in English is essential.
What We Offer
- Competitive compensation package.
- Strong focus on work-life balance.
- Generous annual leave and private healthcare benefits.
- Access to a world-class learning and development platform for career advancement.
- Preferential banking services for employees.
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