Guest Services Trainee
1 month ago
The Guest Services Trainee plays a vital role in ensuring a welcoming atmosphere for all visitors. This position requires excellent communication skills and the ability to engage effectively with both guests and team members.
Key Responsibilities- Demonstrate exceptional written and verbal communication skills in English.
- Build rapport and foster support among colleagues and management personnel.
- Collaborate effectively with team members to achieve common goals.
- Maintain focus on guest requirements, demonstrating patience and professionalism at all times.
- Encourage positive interactions with all guests and patrons.
- Exhibit sound judgment when addressing challenging guest situations.
- Adapt to and thrive in a diverse, multicultural work environment.
Educational Background
Completion of post-secondary education or equivalent qualifications in Hotel Management is preferred.
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