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Front Desk Associate

3 weeks ago


Dubai, Dubai, United Arab Emirates RAFFLES Full time

About the Job

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We are currently seeking a Front Desk Associate to join our Front Office team at Raffles. In this role, you will be responsible for handling guest inquiries, maintaining relationships with local service providers, and providing exceptional service to our guests.

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Main Responsibilities

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  1. ">
  2. Conduct effective shift briefings to ensure hotel activities and operational requirements are known.">
  3. Maintain order and security of guest keys and other selected keys kept in Front Office.">
  4. Manage incoming guest mail, messages, facsimiles, and special deliveries.">
  5. Consult Log Book for information/requests left by outgoing shifts.">
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Skills and Qualifications

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To be considered for this role, you will need:

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  • A secondary/high school education.">
  • A minimum of two years' experience as a Concierge or in a related position.">
  • The ability to exercise good judgment with difficult guests.">
  • Strong communication and interpersonal skills.">
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Working with Us

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Raffles is committed to providing a positive and inclusive work environment. Our employees are our greatest asset, and we offer a range of benefits and opportunities for growth and development.