Dining Operations Leader

5 days ago


Dubai, Dubai, United Arab Emirates Novotel Hotels Full time

Job Summary:

We are seeking an experienced Food and Beverage Supervisor to join our team at Novotel Hotels. As a Food and Beverage Supervisor, you will play a key role in delivering exceptional dining experiences and supporting the F&B team with passion and professionalism.

About Us:

Novotel Hotels is a leading hospitality brand with over 45 brands and 5,600 hotels worldwide. We are committed to providing exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

  • Oversee daily food and beverage operations to ensure high service standards and quality.
  • Assist in team supervision, training, and mentoring to foster a collaborative and motivated work environment.
  • Support the F&B Manager in achieving financial targets, minimizing waste, and optimizing resources.
  • Collaborate with the culinary and events teams to create memorable dining experiences.
  • Ensure compliance with health, safety, and hygiene regulations across all F&B operations.
  • Monitor and respond to guest feedback to continuously improve service and experience.
  • Assist in stock control and inventory management to ensure efficient operations.
  • Lead by example in delivering outstanding customer service and promoting a positive team culture.
  • Support promotional campaigns and special events to enhance guest engagement and revenue.
  • Conduct regular team briefings to ensure alignment and excellence in service delivery.

Requirements:

  • A service-focused personality is essential, and a passion for everything food and beverage is a must.
  • Previous experience in a similar leadership role is an asset.
  • Strong interpersonal and problem-solving abilities and the ability to lead by example are required.


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