Dining Operations Leader
5 days ago
Job Summary:
We are seeking an experienced Food and Beverage Supervisor to join our team at Novotel Hotels. As a Food and Beverage Supervisor, you will play a key role in delivering exceptional dining experiences and supporting the F&B team with passion and professionalism.
About Us:
Novotel Hotels is a leading hospitality brand with over 45 brands and 5,600 hotels worldwide. We are committed to providing exceptional service and creating memorable experiences for our guests.
Key Responsibilities:
- Oversee daily food and beverage operations to ensure high service standards and quality.
- Assist in team supervision, training, and mentoring to foster a collaborative and motivated work environment.
- Support the F&B Manager in achieving financial targets, minimizing waste, and optimizing resources.
- Collaborate with the culinary and events teams to create memorable dining experiences.
- Ensure compliance with health, safety, and hygiene regulations across all F&B operations.
- Monitor and respond to guest feedback to continuously improve service and experience.
- Assist in stock control and inventory management to ensure efficient operations.
- Lead by example in delivering outstanding customer service and promoting a positive team culture.
- Support promotional campaigns and special events to enhance guest engagement and revenue.
- Conduct regular team briefings to ensure alignment and excellence in service delivery.
Requirements:
- A service-focused personality is essential, and a passion for everything food and beverage is a must.
- Previous experience in a similar leadership role is an asset.
- Strong interpersonal and problem-solving abilities and the ability to lead by example are required.
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