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Senior Product Manager
2 months ago
We are seeking a highly skilled Senior Product Manager to join our Customer Experience team at Talent Pal. As a key member of our team, you will be responsible for owning the product vision and strategy for our everything app experience, impacting how users interact with our platform on a daily basis.
This role requires a unique blend of product excellence, customer-first thinking, technical acumen, distinctive communication, and collaboration. You will work closely with cross-functional teams, including engineering, design, operations, commercial, marketing, and executive management, to drive growth and engagement.
Key Responsibilities- Product Areas: Shaping the product area for the Everything App Experience scope with end-to-end ownership of the end customer experience to drive growth and engagement.
- Strategy & Vision: Developing the strategy and vision for the everything app, working closely with research, different lines of business, product managers, data scientists, analytics, designers, and engineers.
- Roadmap: Building and driving the roadmap and being accountable for the impact and outcome.
- Collaboration: Working closely with vertical teams to enable cross-cutting experiences.
- Stakeholder Management: Managing diverse stakeholders, bringing stability and a principled framework for decision-making and prioritization.
- Culture of Impact and Shooting for the Moon: Responsible for growing a best-in-class team, guided by first principles from science and economics, grounded by data, iterating fast with experimentation and compounding improvements, and constantly pushing the envelope through 10x ideas and pilots.
- 5 years of product management experience in customer-facing B2B or SaaS products on a global scale across a mix of 0 to 1 products and scaling growth.
- Clear evidence of unlocking crazy product-led growth in the B2B/B2B2C space, e.g., marketplaces, e-commerce, quick commerce (food, grocery delivery), urban mobility, SuperApps, fintech, or similar.
- Technical background, preferred experience with building SaaS products and tech-enabled products (developer portals, APIs) is a plus.
- Platform mindset experience in building scalable and flexible solutions that enable a variety of use cases.
- Champion in product management best practices and working in empowered product teams that deliver great outcomes for customers.
- You facilitate thoughtful and constructive conversations between members of your team as well as with other members of leadership and senior executives.
- Excellent collaboration and influencing skills.
- Impact-driven with experimentation and simulation mindset, with experience in common pitfalls and avoiding being fooled by randomness.
- Proactiveness and Clarity: Proactively unblocking and managing cross-vertical and cross-functional dependencies and communication.
- Strong leadership and communication skills, critical thinking, and sound judgment.
- Drive and Motivation: You are motivated to make an impact, deliver results quickly, and raise the bar in the region's ecosystem.
- Educated to BS/MS level (or equivalent) within a subject relevant to the position, such as Computer Science, Engineering, or Economics.
- We offer colleagues the opportunity to drive impact in the region while they learn and grow.
- As a full-time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities, including gym, health club, and training classes.