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Senior Account Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates WebCastle Technologies Full time

At WebCastle Technologies, we are seeking a Senior Account Manager to oversee major accounts and provide exceptional customer service. This role involves serving as the primary point of contact for key clients, ensuring their needs are met, and fostering long-term relationships.

The ideal candidate will have a strong background in business analytics, material management, or aircraft maintenance, with commercial responsibility experience and advanced IT skills. Fluency in English is essential, with proficiency in German or other languages a plus.

Responsibilities include:

  • Centralizing repair events for airline customers
  • Negotiating sales orders with airline and aviation MRO customers
  • Building a network of relationships in the Middle East, Africa, and Turkey
  • Maintaining due payment processes
  • Coordinating customer queries and documenting responses

We are looking for a highly skilled professional who can work independently under pressure, providing excellent communication, customer service, and problem-solving skills.