Network and System Services Expert

5 days ago


Dubai, Dubai, United Arab Emirates Ztartvisa Documents Clearance Service Full time

We deliver high-quality services, working closely with businesses and candidates alike, acting as a dedicated HR Business Partner, offering expert HR Advisory and precise candidate matching. At Ztartvisa Documents Clearance Service, we are looking for a Mandarin speaking NOC System Support Engineer willing to relocate to Malta and join our team at our new office.

Job Role:

The successful candidate will be responsible for ensuring the maximum availability and performance of system and network services, analyzing and troubleshooting network and system issues, and communicating with various stakeholders to resolve problems.

Main Tasks:
  1. Monitor systems and network services using various tools
  2. Troubleshoot network and system issues following established procedures
  3. Track and document all issues and resolutions
  4. Report incidents to management or other resources when necessary
  5. Maintain communication within the team and with stakeholders
Key Requirements:
  1. Chinese language proficiency for effective communication with clients
  2. Strong communication and decision-making skills
  3. Ability to multitask and work well in a team environment
  4. Customer-focused with excellent analytical and problem-solving skills
  5. Willingness to learn new technologies
  6. Comfortable working in a dynamic 12-hour rotating shift environment

This is an exciting opportunity to be part of a cutting-edge project and receive a competitive salary package, including relocation benefits, in a fantastic Mediterranean island.



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