Customer Service Representative

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Hotels Full time
Job Summary

We are seeking a Customer Service Representative to join our team at Hilton Hotels. The successful candidate will be responsible for providing exceptional customer service to hotel guests, responding to guest inquiries, and working collaboratively with other hotel staff to ensure guest satisfaction.

Key Responsibilities:

  • Answer and direct hotel phone calls
  • Assist guests with room assignments and directions
  • Respond to guest inquiries in a timely and professional manner
  • Maintain a high level of knowledge about hotel amenities and services
  • Work collaboratively with other hotel staff to ensure guest satisfaction

Requirements

  • Previous experience in customer service or hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • High school diploma or equivalent required

What We Offer

Hilton Hotels offers a range of benefits to its employees, including competitive salaries, comprehensive health insurance, and opportunities for career advancement.



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