Museum Experience Manager

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full time
About the Role

BLR WORLD is seeking an experienced Museum Experience Manager to oversee the staffing of Museum Educators for the Zayed National Museum (ZNM) in the UAE.

The ideal candidate will have a strong background in museum education, account management, and project coordination. This role ensures the delivery of exceptional educational and interpretative visitor experiences while maintaining a collaborative relationship with ZNM management.

  • Key Responsibilities:
    • Manage and Coordinate Museum Educators Staffing Services:
      • Oversee a team of 24 Museum Educators responsible for delivering tours, workshops, and live interpretation across museum spaces.
      • Ensure Museum Educators engage diverse audiences, including the general public and students from schools and universities.
      • Manage shifts and rosters to cover all opening hours, up to 365 days a year.
    • Client Relationship Management:
      • Act as the main point of contact for ZNM and DCT, ensuring satisfaction.
      • Conduct regular meetings with the Interpretation Unit Head to review operations and improvements.
  • Required Skills and Qualifications:
    • Bachelor's degree in Museum Studies, Education, Business Management, Hospitality, or a related field.
    • Experience in account management, project management, museum education, or cultural program operations.


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