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Field Application Specialist

2 months ago

Dubai, Dubai, United Arab Emirates ClickJobs Full time
Job Summary

ClickJobs is seeking a highly skilled Field Application Specialist to join our team. As a Field Application Specialist, you will be responsible for providing expert support and training to customers in the trenchless industry.

Key Responsibilities
  • Work in a construction job site environment, navigating physical hazards and outdoor weather conditions.
  • Collaborate with customers to understand their needs and provide tailored solutions.
  • Develop and maintain strong relationships with customers, ensuring timely and effective support.
  • Travel extensively, up to 75% of the time, to visit customer sites and provide on-site support.
  • Work closely with internal teams to ensure seamless communication and coordination.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to improve customer outcomes.
Requirements
  • High School diploma required.
  • Valid US driver's license required.
  • Minimum of two years' experience in the trenchless industry preferred.
  • Demonstrated ability to work in a close-knit team environment.
  • Basic knowledge of Microsoft Word and PowerPoint or equivalent.
  • Results-oriented approach to customer support and training.
  • Ability to mentor and coach customers on best practices.
  • Critical reasoning skills and ability to listen and acquire critical information.
  • Team-oriented personality who embodies the essence of 'we' over 'me'.
  • Confident and approachable, with the ability to self-start and complete tasks without direct supervision.
Tier 2 Requirements
  • Minimum five years of experience in the industry.
  • OR minimum three years of experience in the industry plus minimum one year of experience as a trainer, project manager, project supervisor, or crew leader.
Tier 3 Requirements
  • Minimum ten years of experience in the industry.
  • OR minimum eight years of experience in the industry plus minimum three years of experience as a trainer, project manager, project supervisor, or crew leader.