Technology Change and Release Manager

4 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Job Description

Role: Technology Change and Release Specialist

Location: Abu Dhabi

Role Purpose:

  • Manage the changes/release management lifecycle, which includes scheduling, coordination, and management of release across the bank for multiple applications across various portfolios.
  • Responsible to manage and implement change/release processes through development, test, and production.
  • Responsible to build IT Release Calendar while working closely with technology leaders and PMs.
Key Accountabilities

Change/Release Management:

  • Plan and manage all Change/Release activities.
  • Supervise the GO-live activities including the execution of the deployment plan.
  • Ensure efficiency in operations and effectiveness controls implemented.
  • Receive UAT releases in Service Management Tool.
  • Prepare schedule for conduct of Testing.
  • Assure the release integrity, version control, and retrospectives.
  • Manage risks and resolve issues that affect release schedule and quality.
  • Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet expectations.
  • Coordinate with stakeholders release content and effort based on the Change requests.
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
  • Manage relationships and coordinate work between different teams at different locations.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Review Deployment, Implementation Plans, and Implementation specifications.
  • Periodic Release Reporting.
  • Continually work towards making improvements in the release process.
  • Lead and coordinate the Go-Live activities including the execution of the deployment Plans and release calendar.
  • Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.
Supervising Code Release in Production
  • Keep the tested code in Version Control system for purpose of access by production team.
  • Coordinate with Application Owners for the production rollout as per Release Calendar.
  • Assigning the proper resources to monitoring production rollout based on Implementation specification.
Information Security
  • Maintain information security related to ADIB, throughout the period of employment.
  • As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.
Documentation/Process Ownership
  • The incumbent is responsible to take ownership, maintain & update documented processes or documentation related to his job function.
  • In the event where processes or documentation are shared, the incumbent shall be responsible to inform the owner of any document about required.
Specialist Skills/Technical Knowledge Required for this role
  • B.S. in Computer Science/Business Administration.
  • Good Knowledge of IT systems, business process analysis, quality, and software testing tools and Quality Control techniques.
  • Excellent interpersonal skills and the ability to communicate clearly and honestly in dealing with difficult issues.
  • Demonstrated ability to bring benefits of IT to solve business issues while managing costs and risk.
  • Formal training in Release management practices preferred.
  • Advanced knowledge of software development lifecycle (Agile, Devops and Waterfall).
  • Demonstrated ability to coordinate cross-functional work teams toward task completion.
  • Demonstrated effective leadership and analytical skills.
  • Good understanding of banking business processes.
Previous experience
  • 8-10 years of previous release management experience.

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