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Customer Support Professional
1 week ago
At PrecisionHire Solutions, we are seeking a talented CUSTOMER SUPPORT PROFESSIONAL to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and support.
In this role, you will be responsible for handling inbound and outbound customer calls and emails in a prompt and professional manner. You will address customer inquiries, complaints, and issues, providing appropriate solutions and alternatives within the given time limits.
To excel in this position, you will need to have strong phone contact handling skills and active listening abilities. You should also be familiar with CRM systems and practices. Additionally, you will require excellent communication and presentation skills to effectively interact with customers and colleagues alike.
If you possess a high school diploma or equivalent and have proven customer support experience or experience as a Client Service Representative, then we encourage you to apply for this exciting opportunity.
