IT Operations Supervisor
1 week ago
As an IT Operations Supervisor at Precision Hire Solution, you will play a crucial role in managing and organizing the IT sector of our operations to the highest professional standards. This includes assisting the IT Manager and Assistant IT Manager in executing assigned tasks independently and with the necessary confidentiality demanded for this position.
Key Responsibilities- Comply with all pertinent policies and procedures.
- Work towards implementing the corporate manuals and follow the corporate manuals in all times.
- Be aligned in all actions with the corporate vision, mission, and values.
- Assist in the development of IT modifications and updates, including the implementation thereof.
- Search for areas of improvement in the existing system with new adjusted soft and hardware.
- Ensure consistent documentation of all software development and technical projects.
- Prepare and/or help in the preparation of users operational manuals, including check lists and procedures to be followed by the users.
- Monitor continuously the existing configuration.
- Engage with support companies when required.
- Follow courses in order to constantly update his knowhow for the systems in use in the property.
- Review requests for new applications in cooperation with the Electronics Engineer.
- Support hotel guests in any IT-related inquiries.
- Coordinate the installation of new hardware peripherals and software with the Electronics Engineer.
- Keep his work environment clean and proper at any time.
- Carry out duties that may from time to time be assigned to him by the Financial Controller and the Managing Director.
- Comply with all SOPs of the IT Department and the rules and ethics provided by the Hotel.
- All internal and external communications should be shared with the IT Department at all times.
- Experience: At least 2 years of experience in an IT department at a 5-star hotel.
- Education: High school diploma; professional certification preferred.
- Technical Skills: Sun system, Micros Opera.
- Language: Required to speak, read, and write English with fluency; other languages preferred.
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