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Barista - Beverage Expert

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Novotel Full time

Job Summary:

We are seeking a skilled Barista to join our team at Novotel. As a Barista, you will be responsible for providing exceptional customer service and ensuring a high-quality beverage experience for our guests.

Key Responsibilities:

  • Customer Service: Greet customers, provide drink menus, and answer questions regarding ingredients and beverage options.
  • Order Taking: Take orders accurately and efficiently, paying attention to details such as coffee blend, dairy, and sugar ratios.
  • Sales and Upselling: Promote special items and ensure that customers are aware of our beverage offerings.
  • Quality Control: Maintain a clean and organized workspace, adhering to all safety and sanitation policies when handling food and beverages.
  • Knowledge and Skills: Possess a thorough understanding of our beverage lists, promotions, menu items, and preparation methods.

Requirements:

  • Interpersonal and Problem-Solving Skills: Ability to focus attention on guest needs, remain calm and courteous, and effectively resolve any issues that may arise.
  • Teamwork and Communication: Collaborate with colleagues to ensure seamless service delivery and maintain a positive work environment.
  • Adaptability and Flexibility: Ability to work well under pressure in a fast-paced environment and adapt to changing situations.