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Bellman Assistant
2 months ago
Job Title: Bellman
Job Summary:
We are seeking a highly skilled and experienced Bellman to join our team at Admiral Plaza Hotel. As a Bellman, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.
Key Responsibilities:
- Guest Services: Welcome guests at the main entrance, greet them warmly, and escort them to their rooms, explaining hotel facilities and amenities.
- Baggage Handling: Assist guests with delivering their baggage, messages, and packages to their rooms, and respond to their requests in a timely and efficient manner.
- Valet Parking: Assist with valet parking during the arrival and departure of guests, ensuring their vehicles are safely parked and retrieved.
- Luggage Storage: Receive and store guest luggage in a secure and organized manner, maintaining accurate records of luggage tags.
- Guest Requests: Respond to guest requests in a prompt and courteous manner, ensuring their needs are met and exceeded.
Requirements:
- Experience: Minimum of 2 years of experience in a similar role in the home country or locally.
- Language Skills: Well-spoken in English, with proficiency in other languages an asset.
- Availability: Must be available to start immediately and work a flexible schedule.