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Educational Support Specialist

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Abu Dhabi, Abu Dhabi, United Arab Emirates IDP International Education Specialists Full time

At IDP International Education Specialists, we are seeking a highly skilled Educational Support Specialist to join our team in Abu Dhabi.

About the Role

The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients and staff. Key responsibilities include:

  • Welcome and direct visitors to IDP staff in a friendly and professional manner.
  • Register students on IDP's Client Relation Management system and assign them to counsellors.
  • Answer incoming calls from the main office content number and redirect them to IDP staff as required.
  • Maintain updated copies of procedures manuals, forms, and templates for use in the office.

The ideal candidate will possess excellent communication and problem-solving skills, with a strong commitment to hard work and continual learning.