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Tech Support Expert

1 week ago

Dubai, Dubai, United Arab Emirates New East General Trading FZCO Full time

About Us

New East General Trading FZCO is a forward-thinking organization seeking an innovative Tech Support Expert to join our team.

Job Description

The ideal candidate will have extensive knowledge of computer systems, hardware, and software, with a strong focus on troubleshooting and problem-solving.

Key Responsibilities

  • Troubleshooting: Identify and resolve technical issues promptly and efficiently.
  • System Administration: Maintain and upgrade computer systems, hardware, and software.
  • User Support: Provide timely and effective support to users.

Requirements

  • Degree in Computer Science or related field.
  • 3-5+ years of experience in technical support.
  • Strong English language skills in verbal and written communication.
  • Familiarity with ERP Software and Microsoft Office.

What We Offer

A competitive salary, comprehensive benefits package, and opportunities for growth and professional development.