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Housekeeping Associate

2 months ago

Dubai, Dubai, United Arab Emirates BANYAN TREE Full time
Job Summary

As a key member of the Banyan Tree team, the Room Attendant plays a vital role in ensuring the highest standards of cleanliness and hospitality in our guest rooms and public areas. This position requires a high level of attention to detail, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities
  1. Cleaning and Maintenance
    • Clean and maintain guest rooms, including making beds, changing linens, and restocking amenities
    • Ensure all areas are tidy and well-organized, adhering to hotel standards
  2. Guest Services
    • Provide friendly and courteous service to guests, responding to their needs and requests
    • Maintain a high level of knowledge about hotel facilities, services, and local attractions
  3. Teamwork and Communication
    • Work collaboratively with other departments to ensure seamless service delivery
    • Communicate effectively with colleagues and management to resolve any issues or concerns
Requirements
  1. Education and Experience
    • High school diploma or equivalent is preferred
    • Previous experience in housekeeping or a related field is a plus
  2. Skills and Abilities
    • Strong attention to detail and organizational skills
    • Excellent communication and interpersonal abilities
    • Ability to work independently and as part of a team in a fast-paced environment
  3. Physical Requirements
    • Ability to lift and carry moderate to heavy loads
    • Stamina to be on your feet for extended periods
    • Flexibility to bend, stoop, and reach