Studio Director

About Us:

Trib3 is a dynamic and innovative fitness company that is revolutionizing the way people experience high-intensity interval training (HIIT) and Reformer workouts. Our mission is to create a global fitness community where everyone can belong and thrive.

About the Role:

We are seeking a highly motivated and experienced Studio Manager to lead our multi-boutique studio team. As the leader of our studio, you will be responsible for driving strong financial results, developing a high-performing team, and delivering commercial excellence. You will be the face of our studio and will be responsible for creating a positive and engaging experience for our members.

Key Responsibilities:

Studio Management & Promotion:

• Develop and implement strategies to increase productivity and studio growth.
• Establish and manage the studio's budget, ensuring financial targets are met.
• Plan and execute events and marketing campaigns to maximize our exposure and attract new members.

People Management:

• Build, manage, and nurture a high-performing team, providing training and development opportunities to ensure they have the skills and knowledge needed to succeed.
• Support the Assistant Manager in managing direct reports, ensuring they are meeting their responsibilities and contributing to the studio's success.

Customer Service:

• Lead by example and provide exceptional customer service, ensuring our members have a positive and engaging experience.
• Support your team in delivering a world-class experience to our members, resolving any issues or complaints that may arise.

Sales Management:

• Drive a sales ethos to deliver targets and exceptional customer experience across the studio and its offerings.
• Coach the team to deliver on studio financial targets and key performance indicators (KPIs).
• Develop strategies to engage members with ancillary service lines and establish relationships with relevant partners to enhance studio offerings and opportunities.

About You:

We are looking for a strong team leader with excellent communication skills, strategic, financial, and commercial acumen. You should be organized, hardworking, and attention to detail is essential. You should be motivated and driven, with a passion for fitness as a product and service.

Requirements:

• Two or more years of experience in business management or a similar role.
• Experience in developing and implementing business strategy.
• Demonstrable experience managing a budget, tracking sales and costs.
• Ability to work under pressure and motivate teams.