Senior Digital Project Manager

3 days ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time

Career Area:

Business Technologies Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

At Caterpillar, we're not just building machines - we're building a better world. We're a global team of problem solvers, innovators, and future world builders who care about each other and the work we do. We're creating stronger, more sustainable communities, and we're making it happen with our customers, where we work, and live.

Caterpillar's EAME Distribution Center of Excellence is looking to the future and developing the Digital capability of its dealer network in support of the Caterpillar Services Growth Strategy. We're seeking a Senior Digital Project Manager who will support the deployment of Caterpillar's world-class digital solutions at EAME dealers. This role is accountable for establishing Digital deployments roadmaps and developing Digital capabilities at dealers, requiring both technical, business, and strategic understanding of the EAME region to determine how Caterpillar Digital solutions can be best utilized to drive value and support Services Growth.

Responsibilities:

  • Lead the integration and deployment of Caterpillar systems and applications at EAME dealers.
  • Use significant technical project management and business knowledge to establish and govern Digital deployment projects at EAME dealers in collaboration with District Offices, Center of Excellence Consultants, and CatDigital.
  • Establish Digital deployments roadmaps by dealer and support planning definition for each deployment (timeline, resources, skills) in support of Caterpillar Services Growth Strategy.
  • Drive appropriate engagement within various levels of the dealership and Caterpillar internal partners to understand the full suite of dealer capabilities and integration points needed for Digital deployments.
  • Act as both facilitator and liaison between EAME dealers and appropriate Caterpillar subject experts (CatDigital, Distribution Services, and/or Industries groups).
  • Provide technical consultation to dealers implementing Caterpillar systems and applications.
  • Act as a single point of contact for EAME dealers to resolve IT issues, confront complex problems that require careful analysis and diagnosis, and bring the necessary experts together to execute solutions.
  • Build and manage training and communication internally and within the dealers on Caterpillar systems and applications.

Qualifications and Requirements:

  • University degree in Information Technology, Digital Technology, or related discipline.
  • 8 years of technical Digital experience with a successful track record of leading Digital/IT projects, especially in B2B industries.
  • Strong project and program management experience, including communication and change management planning/coaching.
  • Effective ability to understand business needs and translate them into IT requirements.
  • Strong proven interpersonal skills, including public presentation proficiency and the ability to earn trust and credibility with senior dealer management teams.
  • Proven experience working with people from different backgrounds and cultures and the ability to influence and resolve differences and issues.
  • Exceptional ability to adapt quickly to high velocity and change.
  • Proficiency in English.
  • Communication skills (both written and verbal), including the ability to partner and build relationships.

Skill Descriptors:

Data Gathering and Reporting: Knowledge of tools, techniques, and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (e.g., accounting or graphic design).

IT Project Management: Knowledge of project management; ability to plan, organize, monitor, and control IT projects using appropriate technical resources.

What We Offer:

At Caterpillar, we're committed to empowering your success. We offer competitive salary packages, work-life balance, and growth opportunities that help you power our success. When your work can impact the entire world, it's essential to do work that matters.

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesels, and industrial gas turbines. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI

Posting Dates:

August 16, 2024 - August 28, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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