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Global Transaction Banking Expert

1 week ago

Dubai, Dubai, United Arab Emirates Standard Chartered Bank - UAE Full time
Your Key Accountabilities

Verify and authorise all trade services transactions of the team, within delegated authorities and TP system release limits (wherever applicable).

Verify contents of a transaction to ensure that neither customer nor Bank is placed at risk.

Meet turnaround times as per the Service Level Agreement & productivity standards.

Organise work flow to achieve maximum productivity.

Act as the primary point of contact for Customer Service Group and Customers for enquiries/problem resolution.

Monitor all transactions to ensure obligations/payments are duly met.

Monitor and report to Senior Manager, Trade Services all irregular items with a view to take corrective action for timely liquidation of such items.

Enhance morale of staff under direct control.

Comply with internal operating procedures as per Procedures Manual and other Group Policy standards.

Ensure that staff in the team are fully aware of the BOLD requirements and actively participate in BOLD initiatives.