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Bilingual Receptionist

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Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time
Position Overview

As a key member of our team, you will be responsible for delivering outstanding guest experiences at Mövenpick Hotels & Resorts. Your role will involve:

  • Welcoming Guests: Warmly greet and assist guests during check-in and check-out processes, ensuring a smooth and pleasant experience.
  • Personalized Service: Take proactive steps to create memorable interactions and tailor services to meet individual guest needs.
  • Promoting Facilities: Actively inform guests about hotel amenities and services, seeking opportunities to enhance their stay through effective up-selling techniques.
Qualifications

We are looking for candidates who possess:

  • A minimum of 1 year of experience in a receptionist role within a luxury hotel environment.
  • Proficiency in multiple languages, particularly German, with knowledge of Arabic, Russian, or French being advantageous.
  • Experience with Opera or similar hotel management software is essential.
  • A proven track record of fostering positive relationships with guests and colleagues alike.
  • Excellent communication skills, with the ability to convey information clearly and effectively.