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Patient Experience Ambassador

1 week ago

Umm alQuwain, Umm al Qaywayn, United Arab Emirates Dr. Sunny Medical Centre - UAE Full time

**Job Role:**

We are seeking an experienced Patient Experience Ambassador to join our team at Dr. Sunny Medical Centre - UAE.

The successful candidate will be responsible for delivering exceptional patient care, managing patient interactions, and ensuring a positive experience for all patients.

Key Responsibilities:

  1. Provide warm and welcoming greetings to patients and visitors.
  2. Manage patient registrations and ensure accurate and efficient processing.
  3. Optimize patient flow and communication by collaborating with healthcare providers.
  4. Maintain a clean, tidy, and organized reception area, while ensuring accurate documentation in the electronic medical system.
  5. Engage with patients and families to understand their concerns and provide personalized support.
  6. Collaborate with healthcare providers to develop effective treatment plans and ensure seamless transitions.