Assistant Manager
2 weeks ago
About Us:
Gulf Marketing Group (GMG Group) is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health, and beauty, properties, and logistics sectors.
We are committed to delivering exceptional customer experiences and fostering a positive work culture that encourages growth and development.
Job Summary:
This role requires an experienced Assistant Manager - Employee Services to oversee and manage the day-to-day HR operations and employee services functions.
The incumbent must have strong leadership skills to manage and motivate the HR operations team, ensuring a high standard of service delivery.
- Key Responsibilities:
- Oversee the day-to-day HR operations, including employee onboarding, employee data management, offboarding, and compliance with company policies and legal regulations.
- Manage the employee services function, ensuring that requests related to benefits, leaves, salary certificates, and other HR services are handled promptly and efficiently.
- Identify and implement process improvements in HR operations, streamlining workflows, and automating tasks to increase efficiency and reduce manual interventions.
- Ensure full compliance with local labor laws, internal policies, and audit requirements, especially regarding employee records, benefits administration, and employment contracts.
- Manage the HR Information Systems (HRIS), such as SAP SuccessFactors, ensuring accurate employee data maintenance and reporting.
- Oversee the smooth onboarding of new hires and manage the exit process for departing employees, including handling final settlements in accordance with labor laws.
Requirements:
- Bachelor's degree in human resources, Business Administration, or a related field.
- Certification in HR management or HRIS (e.g., SAP SuccessFactors) is an added advantage.
- At least 7 years of experience in HR operations or employee services, with at least 3 years in a managerial or supervisory role.
- Experience in managing HR operations within a corporate environment, particularly using HRIS platforms like SAP SuccessFactors.
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