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Operational Efficiency Expert

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Americana Restaurants Full time
Responsibilities and Qualifications

As a Business Analyst at Americana Restaurants, you will be responsible for analyzing data, identifying trends, and developing recommendations to drive business growth and improve operational efficiency.

The successful candidate will have a strong background in business analytics and be able to communicate complex ideas effectively to both technical and non-technical stakeholders. They will also be able to work independently and as part of a team to achieve common goals.

Key Responsibilities:

  • Data Analysis: Analyze data to identify trends and patterns.
  • Trend Identification: Identify opportunities for improvement and develop recommendations to drive business growth.
  • Process Improvement: Implement process improvements to enhance customer satisfaction and revenue growth.
  • Communication: Communicate complex ideas effectively to both technical and non-technical stakeholders.

Qualifications:

  • Bachelor's degree in business analytics, statistics, computer science, or a related field.
  • 2+ years of experience in business analytics, business analysis, or a related role.
  • Data analysis and interpretation.
  • Proficiency in reporting tools (Excel, Power BI, Tableau).
  • CRM and call center software knowledge.
  • Performance metrics evaluation.
  • Process improvement and optimization.
  • Strong problem-solving and analytical thinking.
  • Effective communication and presentation skills.
  • Collaboration and teamwork.
  • Adaptability and time management.
  • Attention to detail and decision-making ability.