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Healthcare Industry Client Relations Representative

3 weeks ago


Dubai, Dubai, United Arab Emirates MRod Healthcare Full time

MRod Healthcare is a leading provider of healthcare services, dedicated to delivering exceptional care and service to our clients.

We are seeking a skilled Call Center Support Specialist to join our team, responsible for providing accurate and timely information to resolve client inquiries and concerns.

Job Description:

  • Key responsibilities include building relationships with clients, resolving inquiries and concerns, and providing accurate information.
  • Requirements include a strong command of English and Arabic language, proficiency in desktop applications and internet tools, and experience in customer service.

Required Skills and Qualifications:

  1. Excellent communication and interpersonal skills are essential for building trust and rapport with clients.
  2. Strong problem-solving, multitasking skills, and organizational expertise are required to manage multiple client interactions and priorities.
  3. 2 years' experience in Customer Service, preferably in the healthcare industry, is highly valued.