Front Desk Administrator

6 days ago


Dubai, Dubai, United Arab Emirates Al Shirawi Facilities Management Full time
About the Job

This is an exciting opportunity to join our team as a Front Desk Administrator. The successful candidate will be responsible for managing the front desk operations, providing excellent customer service, and maintaining accurate records.

Key Responsibilities
  • Front Desk Management: Oversee the daily operations of the front desk, including answering phone calls, responding to customer inquiries, and resolving issues.
  • Customer Service: Provide exceptional customer service to internal and external clients, ensuring their needs are met promptly and professionally.
  • Record Keeping: Maintain accurate records of customer interactions, transactions, and other relevant information.
  • Collaboration: Work closely with colleagues across departments to achieve common goals and objectives.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication skills to interact effectively with customers and colleagues.
  • High Level of Organization: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
  • Problem-Solving: Ability to think critically and resolve problems efficiently.


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