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Claims Manager
2 weeks ago
The Claims Manager will play a pivotal role in our organization by providing expert guidance and claims advocacy services to clients. This position requires a deep understanding of the claims process, strong communication and negotiation skills, and the ability to manage complex claims effectively.
Key Responsibilities- Oversight and management of the entire claims lifecycle, from initial report to final resolution.
- Leadership and management of a team of four claims professionals, fostering a collaborative and high-performing team environment.
- Provision of expert guidance and support to clients, answering questions, addressing concerns, and providing regular updates on claim status.
- Maintenance of strong relationships with clients, insurance companies, loss adjusters, lawyers, experts, and other stakeholders, fostering trust and collaboration.
- Education: Bachelor's degree in insurance, business administration, law, engineering, or a related field.
- Experience: Minimum of seven to ten years' experience in the insurance industry, with a focus on claims management and advocacy services.
- Certifications: Professional qualifications (e.g., Dip CII, ACII, FCII, CPCU, AIC) and/or evidence of significant continuing professional development throughout career.
- Strong understanding of insurance policies, coverage, and the claims process.
- Claims handling and negotiation skills.
- Proven leadership and team management skills.
- Ability to work under minimum supervision within assigned authority.
- Analytical, organized, and with a strong attention to detail.
